CIAG Advisor

Career Connect; City Of London; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Flexitime

Training provided

Supportive team

Job summary

Career Connect seeks a confident CIAG Adviser to work with offenders in custody, helping them prepare for work on release. You will engage them in learning, training and employment opportunities, ensuring progress toward a new life post-release.

Training will be provided, and a 37.5-hour week with flexitime features is available. The role emphasizes a non-judgemental, proactive approach and strong data handling.

Qualifications

• Proven experience with offenders or other disadvantaged groups.
• Level 4 or above in IAG (information, advice and guidance).
• Willing to work 37.5 hours per week and flexitime where appropriate.

Responsibilities

• Engage offenders in learning, training and employment opportunities for readiness on release.
• Support individuals to progress and connect with work on release in a custodial setting.

Skills

Confident communicator

Non-judgemental

Attention to detail

Experience with offenders

Experience with disadvantaged groups

People skills

Education

Level 4 IAG or higher

Tools

Databases

MS Teams

Job description

CIAG Advisor £27,015-£30,612 Ranby. Nottinghamshire Permanent Full-Time We are looking for an enthusiastic and confident Career Information Advice and Guidance (CIAG) Adviser, working with offenders in custody to help them prepare for work on release. If you have experience of working with offenders or other disadvantaged people and you want to make a difference, we would love to hear from you. The job involves working with people serving custodial sentences, to engage them in learning, training and employment opportunities, so they're ready to start a new life on release and break the cycle of reoffending. This is a fantastic opportunity to make a real difference to people and communities. You'll need to be:

• confident and proactive a good communicator with a non-judgemental approach comfortable working on databases and have a strong attention to detail. We are especially looking for applicants who have, experience of helping offenders or other vulnerable groups to move forward in their lives. If you're someone who can really connect with people to help them to progress, work in a prison environment, embrace the quality and compliance requirements of the contract and have the skills to work towards individual targets, we'd love to hear from you. We'll give you all the training you need to do the job and to get established in the new role. Our teams are always supportive and friendly towards new starters, to help them to settle into the job. We are particularly interested in applicants who hold a Level 4 or above in IAG. The contract requires a 37.5h working week and we also offer flexitime, so when we ask our staff to do extra, we always make sure they've got those hours to take back another time. It's a great benefit of working for Career Connect. A full job description can be downloaded at the bottom of this page. Are you ready to join a high-performing team and make a contribution to changing lives? The closing date for this vacancy is 23-Oct-2026 Interviews are expected to take place on 02-Nov-2026 via MS Teams TPBN1_UKTJ