CIAG Advisor

Career Connect; Nottingham; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Flexitime

Job summary

Career Connect is recruiting a CIAG Advisor to work with offenders in custody, guiding them toward work on release. You will engage individuals in learning and employment opportunities, using your CIAG expertise and strong communication to support progression.

Role covers East Midlands sites with travel as needed. A Level 4+ IAG qualification and experience with vulnerable groups are preferred; training is provided and a supportive team environment is offered.

Qualifications

• Experience in CIAG or similar guidance for offenders or vulnerable groups.
• Level 4 or higher in IAG or equivalent accredited training.
• Ability to work across sites and manage travel expenses.

Responsibilities

• Engage offenders in learning, training and employment opportunities.
• Provide informed guidance to prepare for work on release.
• Work flexibly across East Midlands sites; support staffing needs.

Skills

CIAG knowledge

Communication

Databases experience

Offender support

Education

Level 4+ IAG qualification

Tools

Database software

Job description

CIAG Advisor

£27,015-£30,612 per annum

Nottingham

Permanent

Full-Time

We are looking for an enthusiastic and confident Career Information Advice and Guidance (CIAG) Adviser, working with offenders in custody to help them prepare for work on release. If you have experience of working with offenders or other disadvantaged people and you want to make a difference, we would love to hear from you.

In this role you will be part of the East Midlands team as a Flexible Response member. The role involves working across any site in the East Midlands (travel expenses reimbursed) as and where needed to cover staffing shortages etc.

The job involves working with people serving custodial sentences, to engage them in learning, training and employment opportunities, so they’re ready to start a new life on release and break the cycle of reoffending.

This is a fantastic opportunity to make a real difference to people and communities.

You’ll need to be:

• confident and proactive
• a good communicator with a non-judgemental approach
• comfortable working on databases and have a strong attention to detail

We are especially looking for applicants who have experience of helping offenders or other vulnerable groups to move forward in their lives. If you’re someone who can really connect with people to help them to progress, work in a prison environment, embrace the quality and compliance requirements of the contract and have the skills to work towards individual targets, we’d love to hear from you.

We’ll give you all the training you need to do the job and to get established in the new role. Our teams are always supportive and friendly towards new starters, to help them to settle into the job. We are particularly interested in applicants who hold a Level 4 or above in IAG.

The contract requires a 37.5h working week and we also offer flexitime, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time. It’s a great benefit of working for Career Connect.

A full job description can be downloaded at the bottom of this page.

Are you ready to join a high-performing team and make a contribution to changing lives?

The closing date for this vacancy is 05-Nov-2026

Interviews are expected to take place on 12-Nov-2026 via MS Teams