CIAG Advisor

Career Connect; Arnold; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Flexitime

Job summary

Career Information Advice and Guidance (CIAG) Adviser role in the East Midlands supports offenders in custody to prepare for work on release. You will work across sites in the East Midlands, with travel expenses reimbursed where needed, to engage learners in learning, training and employment opportunities, helping break the cycle of reoffending.

We seek confident, non-judgemental communicators with good attention to detail and experience aiding offenders or other vulnerable groups to progress.

Qualifications

• Confident and proactive communication with service users.
• Strong attention to detail and accuracy when using databases.
• Experience helping offenders or other vulnerable groups to progress in life.

Skills

Confident communicator

Attention to detail

Non-judgemental approach

Experience with offenders or/vulnerabl

Education

Level 4 IAG or higher

Tools

Database experience

Job description

CIAG Advisor £27,015-£30,612 per annum Nottingham Permanent Full-Time

We are looking for an enthusiastic and confident Career Information Advice and Guidance (CIAG) Adviser, working with offenders in custody to help them prepare for work on release. If you have experience of working with offenders or other disadvantaged people and you want to make a difference, we would love to hear from you. In this role you will be part of the East Midlands team as a Flexible Response member. The role involves working across any site in the East Midlands (travel expenses reimbursed) as and where needed to cover staffing shortages etc. The job involves working with people serving custodial sentences, to engage them in learning, training and employment opportunities, so they’re ready to start a new life on release and break the cycle of reoffending. This is a fantastic opportunity to make a real difference to people and communities.

• confident and proactive a good communicator
• with a non-judgemental approach comfortable working on databases and have a strong attention to detail
• We are especially looking for applicants who have experience of helping offenders or other vulnerable groups to move forward in their lives.
• If you're someone who can really connect with people to help them to progress, work in a prison environment, embrace the quality and compliance requirements of the contract and have the skills to work towards individual targets
• We'll give you all the training you need to do the job and to get established in the new role.
• Our teams are always supportive and friendly towards new starters, to help them to settle into the job.
• We are particularly interested in applicants who hold a Level 4 or above in IAG.
• The contract requires a 37.5h working week and we also offer flexitime, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time. It’s a great
• benefit of working for Career Connect. A full job description can be downloaded at the bottom of this page.
• Are you ready to join a high-performing team and make a contribution to changing lives?
• The closing date for this vacancy is 05-Nov-2026 Interviews are expected to take place on 12-Nov-2026 via MS Teams TPBN1_UKTJ