Christmas Night Shift: Food Retail Customer Assistant

Marks & Spencer Group; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hours premium

Christmas period

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering service at pace, recommending and selling our food products, and embracing transformation in a busy, high-pressure environment. You’ll use Sparks App and in-store devices to assist customers.

We value resilience, team spirit and a proactive approach. You’ll work late nights with an added unsocial premium and may be asked to cover full-time hours during busy weeks, with Christmas

Qualifications

• Customer service experience in fast-paced retail environments.
• Strong communicator with a can-do attitude.
• Comfortable using digital tools and devices on the shop floor.

Responsibilities

• Deliver five-star service and assist customers with enquiries.
• Sell and promote food products to meet customer demand.
• Operate store devices and the Sparks App to enhance the shopping experience.
• Contribute to a positive, high-energy team environment and flexible across store areas.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering service at pace, recommending and selling our food products, and embracing transformation in a busy, high-pressure environment. You’ll use Sparks App and in-store devices to assist customers.

We value resilience, team spirit and a proactive approach. You’ll work late nights with an added unsocial premium and may be asked to cover full-time hours during busy weeks, with Christmas