Christmas Night-Shift Customer Assistant (Food)

Marks and Spencer; Stone; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial premium £3 p/h

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in the Food section to provide frontline service during the night and evening shifts. You will help customers, stock shelves, and use in-store digital tools to assist shoppers.

This frontline role requires resilience, a willingness to work unsocial hours, and a team-focused attitude. You’ll contribute to a high-energy store environment while developing product knowledge and delivering five-star service.

Qualifications

• Ability to provide five-star customer service under pressure.
• Comfort with using store digital tools to assist shoppers.
• Willingness to work across different store areas and shifts.

Responsibilities

• Greet and assist customers; answer questions and guide product selection.
• Stock shelves and ensure products are presented neatly.
• Utilize Sparks App and in-store devices to enhance the customer experience.
• Deliver fast, friendly service and help drive sales.

Skills

Customer service

Digital tools proficiency

Team player

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in the Food section to provide frontline service during the night and evening shifts. You will help customers, stock shelves, and use in-store digital tools to assist shoppers.

This frontline role requires resilience, a willingness to work unsocial hours, and a team-focused attitude. You’ll contribute to a high-energy store environment while developing product knowledge and delivering five-star service.