Christmas Grotto Host — Create Magical Moments

RGIT Australia; Otley; On-site; GBP 12,000 - 18,000; Part time

Job summary

Otley Garden Centre is recruiting a Casual Temporary Entry Level Christmas Team member to join the Otley site this festive season. You will help bring the magic to life in the Grotto, greet visitors, and assist with tickets and sessions.

We are looking for friendly, energetic people who love delivering great customer experiences. No formal experience is required; full seasonal training is provided, and you’ll work in a busy, joyful environment with Santa and a team of elves.

Qualifications

• Friendly and enthusiastic individuals.
• Great communicators who enjoy working with people.
• Team players who thrive in a busy environment.
• People who are passionate about creating exceptional customer experiences.
• Plenty of festive spirit!

Responsibilities

• Welcome families to the Grotto experience.
• Scan tickets and help guests find their way.
• Keep queues organised and sessions running smoothly.
• Answer questions and help create a magical first impression.
• Guide families through their Christmas journey.
• Chat with excited children and help build anticipation for meeting Santa.
• Support Santa and fellow Elves throughout the day.
• Help children choose the perfect festive surprise.
• Deliver excellent customer service with a smile.

Skills

Friendly

Great communicators

Team players

Festive spirit

Job description

Otley Garden Centre is recruiting a Casual Temporary Entry Level Christmas Team member to join the Otley site this festive season. You will help bring the magic to life in the Grotto, greet visitors, and assist with tickets and sessions.

We are looking for friendly, energetic people who love delivering great customer experiences. No formal experience is required; full seasonal training is provided, and you’ll work in a busy, joyful environment with Santa and a team of elves.