Christmas Food Frontline Assistant - Peak Season Flex

Marks and Spencer; Cleveleys; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline serving customers, recommending products, and delivering five-star service at pace during busy periods.

Being digitally confident with Sparks App and in-store devices helps you enhance the customer experience. A team player with flexibility to work across store areas is essential, especially during peak seasonal periods like Christmas.

Qualifications

• Frontline customer service experience preferred.
• Ability to work under pressure during peak times.
• Willingness to work across store areas as demands change.

Responsibilities

• Serve customers in the Food section with knowledge of products.
• Recommend and upsell new food products to customers.
• Deliver fast, five-star service and maintain a high-energy store environment.
• Support stocking and shelf replenishment where needed.

Skills

Customer service

Team player

Digital confidence

Flexibility

Tools

Sparks App

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline serving customers, recommending products, and delivering five-star service at pace during busy periods.

Being digitally confident with Sparks App and in-store devices helps you enhance the customer experience. A team player with flexibility to work across store areas is essential, especially during peak seasonal periods like Christmas.