Christmas Food Frontline Assistant – Flexible Weekend Shifts

Marks & Spencer Plc; Haywards Heath; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace, sharing product knowledge, and confidently recommending our newest food items to customers.

You’ll use Sparks App and in-store devices to assist shoppers, stay digitally confident, and contribute to a high-energy team environment. Flexibility is essential, with shifts that may vary across store areas during busy periods.

Qualifications

• Experience in customer-facing roles preferred.
• Smart and digital savvy, comfortable with in-store tech.

Responsibilities

• Provide five-star customer service at pace and assist shoppers.
• Promote and sell new M&S Food products to customers.
• Operate Sparks App and in-store devices to help customers find and buy items.
• Work across different store areas to support busy periods and fluctuating demand.
• Maintain a positive, team-focused attitude and contribute to a seamless shopping experience.

Skills

Customer service

Cash handling

Flexibility

Job description

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace, sharing product knowledge, and confidently recommending our newest food items to customers.

You’ll use Sparks App and in-store devices to assist shoppers, stay digitally confident, and contribute to a high-energy team environment. Flexibility is essential, with shifts that may vary across store areas during busy periods.