Seasonal Food Frontline Assistant — Flexible & Digital

Marks and Spencer; Windsor; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is looking for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and confidently recommending our products to customers.

You’ll need to be flexible to work across store areas and stay resilient during busy periods, especially around the Christmas season. This frontline role emphasizes teamwork, digital savviness with Sparks App and in-store devices, and a proactive approach to meeting customer demand in a fast-paced retail

Qualifications

• Customer-focused in a high-pressure environment.
• Digital literacy with Sparks App and in-store devices.
• Willingness to work flexible shifts across store areas.
• Strong teamwork and adaptability.

Responsibilities

• Thrive in a high-pressure environment, delivering service and driving sales.
• Utilise digital tools like Sparks App and in-store devices to help customers.
• Contribute to a positive, high-energy store environment and teamwork.
• Be flexible to work across various areas and shifts.

Skills

Customer service

Digital literacy

Team player

Flexible

Job description

Marks & Spencer is looking for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and confidently recommending our products to customers.

You’ll need to be flexible to work across store areas and stay resilient during busy periods, especially around the Christmas season. This frontline role emphasizes teamwork, digital savviness with Sparks App and in-store devices, and a proactive approach to meeting customer demand in a fast-paced retail