Christmas Food Customer Assistant: Fast-Paced & Tech-Savvy

Marks & Spencer Plc; Greater London; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in London is hiring a Customer Assistant for our Food section, joining the frontline team to deliver five-star service at pace, with Sunday and Saturday shifts 14:30–21:00 and potential full-time hours during peak weeks. You’ll help customers find products, share knowledge of Food lines, and confidently promote new items while using Sparks App and in-store devices to enhance service.

This is a frontline, busy-role with a fast-paced environment; you’ll thrive on teamwork,

Qualifications

• Reliable; customer-focused with a calm approach under pressure.
• Ability to explain product features and promotions clearly.
• Willingness to engage with customers across store areas.

Responsibilities

• Assist customers in finding products and answering questions.
• Recommend and sell new food items to meet demand.
• Utilise Sparks App and in-store devices to enhance service.
• Work as part of a flexible, high-energy team.

Skills

Customer service

Communication

Teamwork

Tools

Sparks App

Job description

Marks & Spencer Plc in London is hiring a Customer Assistant for our Food section, joining the frontline team to deliver five-star service at pace, with Sunday and Saturday shifts 14:30–21:00 and potential full-time hours during peak weeks. You’ll help customers find products, share knowledge of Food lines, and confidently promote new items while using Sparks App and in-store devices to enhance service.

This is a frontline, busy-role with a fast-paced environment; you’ll thrive on teamwork,