Christmas Food Customer Assistant - Fast-Paced, Digital-Savvy

Marks & Spencer Plc; Tring; On-site; GBP 18,000 - 22,000; Part time

Job summary

Marks & Spencer Plc seeks a Customer Assistant in our Food section to be at the frontline, delivering five-star service at pace. You’ll be a brand ambassador, confidently selling our newest food products and using Sparks App to enhance the customer experience.

Flexibility and teamwork are essential as shifts vary, including Saturdays and Sundays. The role thrives under pressure in a busy store, with opportunities to grow within a leading UK retailer.

Qualifications

• Frontline customer service in a fast-paced retail environment.
• Willingness to work weekends and peak periods.
• Able to learn new digital tools and processes.
• Confident product knowledge of M&S Food range.

Responsibilities

• Assist customers and answer product questions.
• Sell and promote new food products.
• Handle stock replenishment and store cleanliness.
• Process transactions using store systems.

Skills

Customer service

Team player

Digital skills

Retail knowledge

Tools

Sparks App

POS systems

Job description

Marks & Spencer Plc seeks a Customer Assistant in our Food section to be at the frontline, delivering five-star service at pace. You’ll be a brand ambassador, confidently selling our newest food products and using Sparks App to enhance the customer experience.

Flexibility and teamwork are essential as shifts vary, including Saturdays and Sundays. The role thrives under pressure in a busy store, with opportunities to grow within a leading UK retailer.