Christmas Food Customer Assistant — Fast-Paced & Digital

Marks & Spencer Plc; Greater London; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc in London is recruiting a Customer Assistant in our Food section, joining the frontline of the UK’s leading retailer. You’ll help customers find products, answer questions, and deliver friendly service at pace.

The role demands resilience, a positive attitude and flexibility to work across shifts, including weekends. You’ll be digitally confident, using Sparks App and in-store devices to assist shoppers.

Qualifications

• Frontline customer service experience preferred.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends.

Responsibilities

• Deliver five-star customer service at pace.
• Promote and sell new food products to customers.
• Use Sparks App and in-store devices to assist shoppers.
• Work across store areas with a team-focused mindset.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in London is recruiting a Customer Assistant in our Food section, joining the frontline of the UK’s leading retailer. You’ll help customers find products, answer questions, and deliver friendly service at pace.

The role demands resilience, a positive attitude and flexibility to work across shifts, including weekends. You’ll be digitally confident, using Sparks App and in-store devices to assist shoppers.