Christmas Food Customer Assistant - Fast-Paced Retail Pro

Marks & Spencer Plc; Lisburn; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll thrive under pressure, deliver five-star service, and embrace transformation with a flexible, team-driven approach.

You’ll be a resilient brand ambassador, confidently recommending our newest products, using Sparks App and in-store devices to enhance the customer experience, and contributing to a high-energy store environment.

Qualifications

• Frontline customer-facing role in a fast-paced retail environment.
• Ability to engage customers and drive sales with a positive attitude.
• Comfortable using digital tools to enhance the shopping experience.

Responsibilities

• Provide five-star customer service and assist customers with product queries.
• Recommend and sell food products to meet customer needs.
• Utilise Sparks App and in-store devices to complete transactions and assist shoppers.

Skills

Customer service

Digital literacy

Team player

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll thrive under pressure, deliver five-star service, and embrace transformation with a flexible, team-driven approach.

You’ll be a resilient brand ambassador, confidently recommending our newest products, using Sparks App and in-store devices to enhance the customer experience, and contributing to a high-energy store environment.