Christmas Food Customer Assistant - Fast-Paced Frontline

Marks & Spencer Group; Glenrothes; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section in the UK. You’ll be at the frontline, delivering five-star service at pace while building product knowledge and supporting customers across shifts including weekends and peak times.

You’ll work with digital tools (Sparks App and in-store devices) to enhance the experience, stay adaptable, and contribute to a high-energy team environment that prioritises customer satisfaction.

Qualifications

• Experience delivering five-star service at pace.
• Team player who adapts to changing store needs.
• Comfort with using digital tools to assist customers.

Responsibilities

• Frontline interaction with customers in the Food section.
• Assist customers, answer questions and promote products.
• Work across store areas to support a seamless shopping experience.
• Utilise Sparks App and in-store devices to enhance service.

Skills

Customer service

Teamwork

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section in the UK. You’ll be at the frontline, delivering five-star service at pace while building product knowledge and supporting customers across shifts including weekends and peak times.

You’ll work with digital tools (Sparks App and in-store devices) to enhance the experience, stay adaptable, and contribute to a high-energy team environment that prioritises customer satisfaction.