Christmas Food Customer Assistant - Fast-Paced, Flexible Shifts

Marks & Spencer Group; Morpeth; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, promoting new food products, and handling busy store periods with composure. Being digitally confident and a team player will help you thrive in a fast-paced retail environment.

You’ll engage customers, work across store areas, and use Sparks App to enhance their shopping experience. If you enjoy a fast tempo and helping customers, this role is for you.

Qualifications

• Frontline customer service experience is preferred.
• Ability to stay calm and professional under pressure.
• Confidence using digital tools to enhance customer experience.

Responsibilities

• Welcome and assist customers with a friendly, efficient approach.
• Promote and sell new food products to shoppers.
• Utilise Sparks App and in-store devices to fulfill orders.
• Support across store areas and adapt to changing customer needs.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, promoting new food products, and handling busy store periods with composure. Being digitally confident and a team player will help you thrive in a fast-paced retail environment.

You’ll engage customers, work across store areas, and use Sparks App to enhance their shopping experience. If you enjoy a fast tempo and helping customers, this role is for you.