Christmas Food Customer Assistant — Evening Shifts

Marks & Spencer Group; Sutton Coldfield; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer seeks a Customer Assistant in the Food section to deliver exceptional service during weekend evenings. You’ll greet customers, answer questions and help them find products while maintaining store standards.

You’ll use Sparks App and in-store devices to assist customers and process purchases. A team-oriented, flexible approach is essential to thrive in a fast-paced retail environment.

Qualifications

• Experience in customer-facing retail or hospitality is preferred.
• Comfort using digital tools to assist customers and complete transactions.
• Able to work in a fast-paced, high-energy environment during peak times.

Responsibilities

• Help customers in the Food section and deliver five-star service.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Collaborate with store team to maintain stock and store standards.

Skills

Customer service

Communication

Teamwork

Tools

Sparks App

In-store devices

Job description

Marks & Spencer seeks a Customer Assistant in the Food section to deliver exceptional service during weekend evenings. You’ll greet customers, answer questions and help them find products while maintaining store standards.

You’ll use Sparks App and in-store devices to assist customers and process purchases. A team-oriented, flexible approach is essential to thrive in a fast-paced retail environment.