Christmas Customer Assistant — Evening & Weekend Shopper

Marks & Spencer; Ballymena; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Unsocial premium £3.00 p/h (22:00–06:0

Job summary

Marks & Spencer is looking for a Customer Assistant in our Food section to deliver exceptional service at the frontline. You’ll engage with customers, promote products, and work across store areas during busy periods.

Ideal candidates are enthusiastic, resilient, and digitally confident, able to use Sparks and in-store devices to assist customers and enhance their shopping experience. Shifts include evenings and weekends with potential full-time hours during peak weeks.

Qualifications

• Frontline customer service in a busy retail setting.
• Ability to thrive under pressure and deliver five-star service.
• Willingness to work flexible retail hours including evenings and weekends.

Responsibilities

• Assist customers in the Food section and promote products.
• Provide fast, friendly service and maintain store standards.
• Be adaptable and support other store areas as needed.
• Use digital tools to enhance customer experience and product availability.

Skills

Customer service

Team player

Digital tools

Stress management

Tools

Sparks

Job description

Marks & Spencer is looking for a Customer Assistant in our Food section to deliver exceptional service at the frontline. You’ll engage with customers, promote products, and work across store areas during busy periods.

Ideal candidates are enthusiastic, resilient, and digitally confident, able to use Sparks and in-store devices to assist customers and enhance their shopping experience. Shifts include evenings and weekends with potential full-time hours during peak weeks.