Christmas Food Assistant: Fast-Paced Customer Service

Marks & Spencer Group; Orpington; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is recruiting a Customer Assistant for our Food section to be at the frontline of service and drive customer satisfaction during peak times.

You will confidently recommend and sell our newest food products, using Sparks App and in-store devices to enhance the customer experience while staying versatile across store areas. Flexibility for Christmas peak hours is required.

Qualifications

• Customer-focused and resilient, able to work under pressure.
• Confident communicator with customers and colleagues.
• Comfortable using digital tools to enhance the shopping experience.
• Willingness to work across multiple store areas and shifts.

Responsibilities

• Join M&S in the Food section and deliver five-star service at pace.
• Promote and recommend our newest food products to customers.
• Utilise Sparks App and in-store devices to assist customers.
• Support a positive, high-energy team environment and flexible shifts.

Skills

Customer service

Sales

Digital tools

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the United Kingdom is recruiting a Customer Assistant for our Food section to be at the frontline of service and drive customer satisfaction during peak times.

You will confidently recommend and sell our newest food products, using Sparks App and in-store devices to enhance the customer experience while staying versatile across store areas. Flexibility for Christmas peak hours is required.