Christmas Food Assistant: Fast-Paced Customer Service

Marks and Spencer; Aylesbury; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, supporting customers with product knowledge and helping to keep shelves well stocked.

This role requires resilience, a proactive attitude, and the ability to work as part of a busy team across different store areas. Weekend and flexible shifts are common, with opportunities to learn and grow.

Qualifications

• Experience in customer-facing roles is preferred.
• Able to work in a fast-paced retail environment.
• Comfort with using digital tools to assist customers.
• Willing to work across multiple store areas and shifts.

Responsibilities

• Provide five-star service and assist customers in the Food section.
• Recommend and sell new food products to customers.
• Use Sparks App and in-store devices to enhance the shopping experience.
• Collaborate with the team to maintain a positive store environment.
• Work flexible shifts including weekends and peak periods.

Skills

Customer service

Team player

Digital literacy

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, supporting customers with product knowledge and helping to keep shelves well stocked.

This role requires resilience, a proactive attitude, and the ability to work as part of a busy team across different store areas. Weekend and flexible shifts are common, with opportunities to learn and grow.