Christmas Customer Hybrid - Zone A

TN United Kingdom; Sudbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Operations Assistant for the busy Christmas season. This role offers a fantastic opportunity to gain valuable experience in a dynamic retail environment. You will be responsible for processing online orders, managing stock, and collaborating with team members to ensure a smooth operation. With full training provided, this position is perfect for those looking to start or advance their career in retail. Enjoy generous employee discounts and a supportive work environment that values diversity and inclusion.

Benefits

Generous employee discounts

Access to free 24/7 counselling and support

Qualifications

• Enjoy working collaboratively in a team.
• Effective communication and listening skills.

Responsibilities

• Process online customer orders using a handheld device.
• Support daily operational activities including stocking shelves.

Skills

Effective communication

Team collaboration

Process adherence

Technology usage

Job description

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Christmas Customer Hybrid - Zone A, Sudbury

Client: Boots

Location: Sudbury, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: b1338e14a917

Job Views: 10

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Retail Operations Assistant

The hourly rate for this role is £11.44

Joining us as a Retail Operations Assistant is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge.

Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.

About the role

Christmas in Boots is our most exciting time of the year, and it can be very busy, so we’ll provide you with all the training and support you need to help you be at your best.

You will work in a Boots store and report into the Assistant or Store Manager. Your role will include picking and packing our boots.com customer orders, working in our back shop, running our stock room, and supporting deliveries and stock management.

• Process online customer boots.com orders to a high standard using a handheld device.
• Prepare online customer boots.com orders for collection or home delivery.
• Locate and retrieve stock from the stockroom and salesfloor to pack and dispatch online orders.
• Support daily operational activities including stocking shelves and housekeeping.
• Collaborate with team members to solve issues and meet targets.

What you’ll need to have

Full training is provided, but these are essential skills or experience:

• Enjoy following processes and working at pace.
• Enjoy working collaboratively in a team.
• Effective communication and listening skills.
• Comfortable learning and using new technology, including handheld devices.

It would be great if you also have

Desirable but not essential skills or experience:

• Experience in retail or warehouse environment.
• Familiarity with Boots products for quick identification during packing.

Our benefits

• Generous employee discounts.
• Access to free 24/7 counselling and support through TELUS Health.

Why Boots

Boots fosters an inclusive environment where everyone can be themselves and reach their potential. We are committed to diversity and equal opportunity, creating a positive and inclusive workplace for all.

What’s next?

If successful, you will be contacted for an in-store interview within 14 days.

We are open to discussing part-time and job share options, and can provide reasonable adjustments for the application and interview process.