Christmas Customer Hybrid - Zone A

TN United Kingdom; Dartford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An established industry player seeks a Retail Operations Assistant for the busy Christmas season. This temporary role offers a chance to gain valuable experience in a dynamic retail environment, with the potential for permanent opportunities. You will be responsible for processing online orders, managing stock, and supporting daily operations in a vibrant store setting. Full training will be provided, and you will work as part of a collaborative team to ensure customer satisfaction. Join us for an exciting opportunity to kickstart your career in retail!

Benefits

Generous employee discounts

24/7 counselling and support

Qualifications

• Enjoy following processes and working at pace.
• Communicate and listen effectively.
• Comfortable learning and using new technology.

Responsibilities

• Process online customer orders using a handheld device.
• Support daily store operations and stock management.
• Work collaboratively to meet targets.

Skills

Team Collaboration

Effective Communication

Process Adherence

Technology Adaptability

Education

Retail Experience

Warehouse Experience

Tools

Handheld Devices

Job description

Social network you want to login/join with:

Christmas Customer Hybrid - Zone A, Dartford

Client: Boots

Location: Dartford, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference:

a7baf458b442

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Retail Operations Assistant

The hourly rate for this role is £11.44

Joining us as a Retail Operations Assistant is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge.

While this is a temporary contract, there could be potential for a permanent role later, depending on opportunities in your local area, so it could be the start of a new career with us.

About the role

Christmas in Boots is our most exciting time of the year, and it can be very busy. We’ll provide all the training and support you need to help you be at your best.

You will work in a Boots store, reporting to the Assistant or Store Manager. Your role will involve picking and packing boots.com customer orders, working in our back shop, managing stock, and supporting deliveries and stock management.

You will also:

1. Process online customer boots.com orders to a high standard using a handheld device.
2. Prepare online customer boots.com orders for collection or home delivery.
3. Locate and gather stock from the stockroom and sales floor to pack and dispatch online orders.
4. Support daily store operations, including stocking shelves and housekeeping.
5. Work as part of a team to solve issues and meet targets.

What you’ll need to have

Full training will be provided, but the essential skills or experience include:

1. Enjoy following processes and working at pace.
2. Enjoy working collaboratively as part of a team.
3. Communicate and listen effectively.
4. Comfortable learning and using new technology, including handheld devices for order processing.

It would be great if you also have

These additional skills or experiences are desirable but not essential. We welcome applications from candidates without these criteria:

1. Experience in retail or warehouse environments.
2. Familiarity with Boots products for quick identification during packing.

Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support via TELUS Health, our Employee Assistance Programme.

Why Boots

At Boots, we promote an inclusive environment where everyone can be themselves and reach their potential. We are proud to be an equal opportunity employer, embracing diversity and fostering a positive workplace for all.

What’s next?

If your application is successful, we will contact you to attend an in-store interview within 14 days.

We are open to discussing part-time and job share options during the application process for full-time roles.

If you need additional support during the application and interview process, we are happy to provide reasonable adjustments to help you perform at your best.