Christmas - Customer Assistant - Through The Night - Bishopbriggs

Marks & Spencer Plc; Glasgow; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Plc in the United Kingdom is looking for a Customer Assistant in our Food section to be at the frontline, delivering five-star service and meeting customer demand with energy and efficiency.

You will use Sparks App and in-store devices to assist shoppers, work as part of a high-energy team, and be flexible across store areas. Night shifts include an additional £3 per hour unsocial premium (22:00–06:00).

Qualifications

• Frontline role requiring resilience and the ability to work under pressure.
• Ability to learn and use Sparks App and store devices.
• Willingness to work across store areas to meet changing demands.

Responsibilities

• Provide five-star service to customers at pace.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks App and store devices to enhance the customer experience.
• Work across various store areas to support store operations.

Skills

Customer service

Team player

Digital tools familiarity

Flexibility

Tools

Sparks App

In-store devices

Job description

Sun 2100-0600

Mon 2100-0600

Tues 2100-0600

Wed 2100-0600

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas