Christmas - Customer Assistant - Food Through the Night- Bath SF

Marks and Spencer; Bath; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Bath is hiring Customer Assistants in our Food section, frontline roles during the Christmas period. We’re not just filling shelves—we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.

You’ll be passionate about our Food range, ready to roll up your sleeves, meet strong customer demand, and confidently recommend products to shoppers.

Qualifications

• Able to work early mornings and peak Christmas periods.
• Eligible to work in the UK and over 18.
• Excellent customer service and product knowledge is beneficial.

Responsibilities

• Assist customers on the shop floor and in Food section.
• Keep shelves stocked and deliver five-star service.
• Utilise Sparks App to help customers find products.

Skills

Customer service

Teamwork

Flexibility

Communication

Tools

Sparks App

In-store devices

Job description

All the details

Wk 1
Sunday 2000-0600
Thursday 2000-0600
Friday 2000-0600
Saturday 2200-0800
WK2
Sunday 2200-0800
Monday 2200-0800
Tuesday 2200-0800
Wednesday 2200-0800

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involvesworking early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.

#Christmas