Christmas -Customer Assistant - Through The Night - Bishopbriggs

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in the UK is hiring Customer Assistant in our Food section, where you'll be at the frontline of delivering great service and meeting strong customer demand head-on. You'll be a resilient brand ambassador who confidently recommends and sells our newest food products, embracing the transformation we're driving and staying calm under pressure during busy shifts.

Flexibility is essential; you may work across store areas and night shifts as per the schedule, with digital tools

Qualifications

• Customer-facing experience in a retail environment.
• Ability to work under pressure and deliver friendly, efficient service.
• Willingness to rotate across store areas and shifts.

Responsibilities

• Assist customers with product knowledge and purchases.
• Sell and upsell food products to meet demand.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Support team during peak times to ensure smooth service.

Skills

Customer service

Retail experience

Flexibility

Digital tools

Tools

Sparks App

Job description

Wed 2100-0600

Thu 2100-0600

Fri 2100-0600

Sat 2100-0600

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas