Christmas Customer Assistant - Operations - Whetstone Simply Food

Marks & Spencer Plc; Greater London; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations in Greater London. This role is physically demanding and fast-paced, focused on keeping stock flowing, deliveries on track and the shop floor stocked and ready for customers.

You will work across the wider store, adapt to early deliveries and shifting stock, and use digital tools to monitor stock and deliveries. Being a team player and moving with purpose is essential for success in this busy retail environment.

Qualifications

• 18+ years of age or older (health and safety requirement).
• Flexibility to work across the wider store.
• Digital tools experience desired to track deliveries and stock.

Responsibilities

• Manage stock, deliveries and back‑house operations to keep shop floor full and ready for customers.
• Handle early morning deliveries and stock movement with urgency and accuracy.
• Work across functions and support colleagues to maintain store pace and demands.

Job description

All the details

Work Pattern:

Friday: 06:00 - 14:00

Saturday: 06:00 - 14:00

Wednesday: 15:00 - 23:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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