Christmas Customer Assistant - Operations (Nights) - Shoreham

Marks & Spencer Group; Shoreham-by-Sea; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium £3/h (22:00–06:00)

Job summary

Marks & Spencer in Shoreham-by-Sea is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse, handling stock, deliveries and crucial behind-the-scenes work to keep the store running smoothly for customers.

This role involves night shifts (Sat, Sun, Mon, 21:00–07:00) and may require full-time hours during peak weeks. A £3/hour unsocial premium applies for hours after 22:00, and applicants must be 18+.

Qualifications

• Must be 18 years or older due to safety legislation.
• Willingness to work night shifts 21:00–07:00.
• Flexible to work across store functions and use digital tools.

Responsibilities

• Manage stock, deliveries and behind-the-scenes work.
• Keep the shop floor full, clean and ready for customers.
• Coordinate across store teams to maintain smooth operations.
• Adapt to early morning deliveries and late stock movements.

Skills

Stock management

Digital tools

Team player

Retail experience

Job description

All the details

Working Pattern:

• Saturday 21:00-07:00
• Sunday 21:00-07:00
• Monday 21:00-07:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas