Christmas Customer Assistant - Operations - Shoreham

M&S Careers; Shoreham-by-Sea; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Operations to support stock control, deliveries and behind-the-scenes store operations. You’ll help keep the shop floor full, clean and ready for customers, using digital tools to monitor stock and deliveries.

The role requires teamwork across store functions and flexibility to cover shifts during busy periods. The position is primarily part-time with potential full-time hours during December, reflecting operational needs and peak trading

Qualifications

• Must be 18 years or older.
• Flexible to work across the store and weekends.
• Physically demanding role with the ability to move and lift.
• Comfortable using digital tools to track deliveries and stock.

Responsibilities

• Handle stock and deliveries to keep shop floor stocked and ready for customers.
• Support behind-the-scenes operations to ensure stock availability and cleanliness.
• Use digital tools to track deliveries and manage stock efficiently.
• Collaborate with store colleagues across functions to meet peak periods.

Skills

Teamwork

Digital literacy

Flexibility

Physical stamina

Tools

Digital tools

Job description

Work Pattern:

Thursday: 16:00 - 20:00
Friday: 16:00 - 20:00
Saturday: 16:00 - 20:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas