Christmas - Customer Assistant - Operations - Guildford

MARKS&SPENCER; Guildford; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations to support backstage activities during evening shifts.

You will manage stock, deliveries and the flow of products to keep the shop floor stocked, clean and ready for customers. This is a fast-paced, hands-on role requiring teamwork, speed and accuracy.

Flexibility is essential, with shifts Tue-Sat 17:00-21:00 and the possibility of up to full-time hours in the weeks beginning 13th and 20th December.

Responsibilities

• Manage stock and deliveries behind the scenes to keep the shop floor stocked and present.
• Operate digital tools to track stock movements and deliveries.
• Support colleagues across functions and adapt to changing priorities during busy shifts.
• Maintain a clean, safe store environment and move products efficiently to the floor.

Job description

• Tuesday - 1700-2100
• Wednesday - 1700-2100
• Thursday - 1800-2200
• Friday - 1700-2100
• Saturday - 1700-2100

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you\'ll be the backstage powerhouse of our stores. It\'s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you\'re ready to roll your sleeves up and work smart, this is the role for you.

You\'ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There\'s no room for delay. You\'ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You\'ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You\'ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You\'ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you\'ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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