Christmas – Customer Assistant – Operations – Gateway M40 Banbury

Marks & Spencer Group; Banbury; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Banbury is inviting applications for an Operations Assistant role. This position focuses on the stock, deliveries and essential behind‑the‑scenes work that keeps the store running smoothly and ensures shelves are stocked for customers.

The role involves physically demanding, high‑intensity work with flexible hours, including shifts across evenings and weekends. Training and digital tools will be provided to track deliveries and stock status.

Qualifications

• Must be 18+ due to health and safety rules.
• Able to move with purpose in a fast retail environment.

Responsibilities

• Manage stock and deliveries to keep the shop floor full and ready for customers.
• Undertake behind-the-scenes tasks to support store operations and throughput.

Job description

Summary

Operations Assistant

All the details

Week 1
Sunday 2200-0700
Monday 2200-0700
Thursday 2200-0700

Week 2
Tues 2200-0700
Weds 2200-0700
Saturday 2200-0700

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas