Christmas Customer Assistant - Operations - Brixton

Marks and Spencer; Greater London; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer in London is seeking a Customer Assistant in Operations to be the backstage powerhouse keeping our stores running. The role is physically demanding and high-intensity, with responsibilities across stock, deliveries and the essential behind-the-scenes work that keeps shelves full and ready for customers.

You’ll move quickly, stay accurate, and collaborate across store teams to meet pace and quality.

Qualifications

• Flexibility to work across store areas and shift patterns.
• Digital confidence to use stock and delivery tracking tools.
• Team player with collaborative mindset across functions.

Responsibilities

• Manage stock and deliveries to keep shop floor full and ready.
• Handle behind-the-scenes tasks to support store operations.
• Move products efficiently with urgency and accuracy.
• Adapt to varying shifts and store needs.

Skills

Flexibility

Digital confidence

Team player

Job description

All the details
Sunday 22:00 - 06:00
Monday 22:00 - 06:00
Friday 22:00 - 06:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer This job role involves working through the night and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Under 18 disclaimer
This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?
#Christmas