Christmas – Customer Assistant – Foods – Teeside Park

Marks-; Thornaby-on-Tees; In loco; GBP 18.000 - 24.000; Tempo pieno

Descrizione del lavoro

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service during early morning shifts across the week and supported by digital tools like Sparks App and in-store devices.

You will thrive under pressure in a fast-paced, high-demand environment and contribute to a positive, high-energy team culture. You should be flexible to work across store areas as needed, helping to meet customer demand and drive sales growth while

Competenze

• Frontline customer service role in retail.
• Able to work early mornings and adapt to store needs.
• Comfortable using digital tools to assist customers.

Mansioni

• Provide five-star service to customers in the Food section.
• Assist customers, answer questions, and upsell products.
• Fill shelves and contribute to store productivity during shifts.
• Collaborate with team to maintain a high-energy, efficient environment.

Conoscenze

Customer service

Team player

Digital tools

Strumenti

Sparks App

In-store devices

Descrizione del lavoro

Wed 0400-0800
Thurs 0400-0800
Fri 0400-0800
Sat 0400-0800

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas