Christmas - Customer Assistant - Foods - Braintree SF

Marks and Spencer; Braintree; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks and Spencer in the United Kingdom is hiring a Customer Assistant (Food) for the Christmas period to support demand in our Food section and deliver excellent service.

You’ll work frontline, confidently recommending and selling our food products, and you’ll be flexible to cover night shifts across peak weeks. This temporary role emphasizes resilience, teamwork and high-energy service during the holiday rush.

Qualifications

• Must be 18+ due to health and safety legislation.
• Willing to work night shifts and weekends.

Responsibilities

• Frontline role in the Food section, delivering friendly, efficient service to customers.
• Use Sparks App and in-store devices to assist customers and complete transactions.
• Flexible across store areas to meet changing demands and peak periods.

Job description

Customer Assistant (Food)

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

All the details

Sunday: 22:00 - 06:00
Saturday: 22:00 - 06:00

Customer Assistant (Food)

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas