Christmas - Customer Assistant - Foods - Bath Southgate

Marks and Spencer; Bath; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline of the UK’s fastest-growing retailer, delivering five-star service at pace while embracing transformation.

You’ll roll up your sleeves daily, raise the bar with product knowledge, and confidently recommend our latest food products to customers. You’ll thrive in a high-pressure environment, stay digitally confident with Sparks App and in-store devices, and work as part of a supportive, energetic team

Qualifications

• Must be 18 or older due to health and safety rules.
• Strong customer service and communication skills.
• Flexible to work mornings and shifts, including busy periods.

Responsibilities

• Thrives in a fast-paced, high-pressure store environment.
• Use Sparks App and in-store devices to assist customers.
• Be a team player and support colleagues to deliver a seamless experience.
• Be flexible to work across different areas as store needs change.

Skills

Customer service

Communication

Digital literacy

Tools

Sparks App

In-store devices

Job description

All the details

Thu 04:00-10:30
Fri 04:00-10:30
Sat 04:00-10:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? #Christmas