Christmas Customer Assistant - Food (Through the Night) - Ludlow

Marks and Spencer; Ludlow; Vor Ort; GBP 12.000 - 21.000; Vollzeit

Benefits dieser Stelle

Unsocial night shift premium £3/h

Zusammenfassung

Marks & Spencer in Ludlow is recruiting a Customer Assistant in our Food section, joining the frontline of the UK’s fastest growing retailer. We’re not just filling shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

You’ll be a resilient brand ambassador, ready to recommend and sell our newest food products. You’ll work night shifts 22:00–06:00 with an extra £3 per hour unsocial premium, stay

Qualifikationen

• Passion for delivering great customer service.
• Ability to thrive under pressure and work as part of a team.
• Comfort using digital tools to enhance the customer experience.

Aufgaben

• Provide five-star service at pace to customers.
• Sell and recommend food products, keeping knowledge up to date.
• Be flexible across store areas to meet changing demand.

Kenntnisse

Customer service

Teamwork

Digital tools

Flexibility

Retail knowledge

Tools

Sparks App

In-store devices

Jobbeschreibung

All the details

• Sunday 22:00 - 06:00
• Wednesday 22:00 - 06:00
• Thursday 22:00 - 06:00
• Friday 22:00 - 06:00
• Saturday 22:00 - 06:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

That job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

#Christmas