Christmas Customer Assistant - Food - Preston Deepdale

Marks & Spencer Plc; Preston; Sur place; GBP 12 000 - 15 000; Plein temps

Résumé du poste

Marks & Spencer Plc is hiring a Customer Assistant for our Food section in Preston. You’ll be on the frontline, delivering five-star service, assisting customers, and driving sales as demand dictates.

The role requires resilience, teamwork and a willingness to use Sparks App and in-store devices to enhance the customer experience. Expect to work in a fast-paced environment with shifts that may include weekend hours and peak times in December.

Qualifications

• Likely no formal degree required; ready to assist customers in a fast-paced store environment.
• Good communication and a can-do attitude are essential.
• Comfortable using digital tools to help customers find products.

Responsabilités

• Provide five-star service and assist customers across the Food section.
• Promote and sell new food products while maintaining shelves and stock.
• Handle busy periods calmly, adapting to changing store demands.
• Engage with customers as a brand ambassador and drive customer satisfaction.

Connaissances

Customer service

Teamwork

Digital tools

Outils

Sparks App

In-store devices

Description du poste

Work Pattern

Sunday 0900-1800
Saturday 1000-1900

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
  

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.