Christmas – Customer Assistant – Food – Leeds Moortown

Marks and Spencer; Leeds; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in Leeds is hiring a Customer Assistant in Food to be on the frontline, delivering exceptional service while meeting high customer demand. This role goes beyond shelving, requiring down-to-earth colleagues who thrive under pressure and embrace transformation.

You're expected to be passionate about M&S Food products, roll up your sleeves day after day, and contribute to a positive, high-energy store environment.

Qualifications

• Experience in customer service preferred.
• Ability to thrive in a fast-paced retail environment.
• Willingness to work varied hours including evenings and weekends.

Responsibilities

• Provide five-star service at pace and represent the M&S brand.
• Assist customers with enquiries and selling our latest food products.
• Utilise Sparks App and in-store devices to enhance service.
• Work across store areas to support busy periods and team targets.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Job description

All the details

Tuesday 22:00-0600
Thursday 22:00-06:00
Friday 22:00-06:00
Saturday 22:00-06:00

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

This job role involvesworking early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas