Christmas - Customer Assistant - Food - Halifax

Marks & Spencer Plc; Halifax; Presencial; GBP 12 000 - 17 000; Tempo integral

Resumo da oferta

Marks & Spencer Plc in Halifax is seeking a Customer Assistant in Food to support customers and keep shelves stocked in a fast-paced environment. You'll provide proactive service, upsell products, and adapt to shifting store needs across different sections.

Flexibility and digital confidence are important, with reliance on Sparks App and in-store devices to assist customers and complete transactions during peak times.

Qualificações

• Frontline customer service experience preferred.
• Willingness to work flexible shifts across the store.
• Able to promote products and assist customers confidently.

Responsabilidades

• Provide five-star service at pace and assist customers.
• Sell and promote food products to meet demand.
• Utilize Sparks App and in-store devices to help shoppers.
• Work across various store areas as needed.

Conhecimentos

Customer service

Digital tools

Team player

Flexibility

Resilience under pressure

Ferramentas

Sparks App

In-store devices

Descrição da oferta de emprego

Customer Assistant (Food)

Sunday 1230-1630
Thursday 1200-1600
Saturday 1400-1800

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas