Christmas Customer Assistant - Food - Belfast

Marks and Spencer; Antrim; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium £3/h (22:00-06:00)

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to front-line service and engage with customers. You will thrive under pressure, help customers find products, and promote new food items with a friendly, professional approach.

Role requires early mornings and flexibility across shifts. You’ll use Sparks and in-store devices to enhance the shopping experience and contribute to strong sales through attentive service.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to thrive in a fast-paced retail environment.
• Willingness to work early mornings and weekends.

Responsibilities

• Assist customers in the Food section and provide five-star service.
• Promote and sell products in a fast-moving store environment.
• Utilise Sparks and in-store devices to support customer experience.
• Be flexible to work across different areas of the store.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Tools

Sparks

Job description

All the details

Working Pattern:

• Sunday 14:00-18:00
• Tuesday 05:00-09:00
• Thursday 05:00-09:00
• Saturday 05:00-09:00

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas