Christmas Customer Assistant - Food - Ballymena

Marks and Spencer; Ballymena; In loco; GBP 12.000 - 15.000; Part-time

Descrizione del lavoro

Marks & Spencer is hiring a Customer Assistant in our Food department. You’ll be on the frontline, delivering five-star service at pace and helping customers find and enjoy our newest food products. Flexibility is important with shifts across evenings and weekends, and you’ll use Sparks App and in-store devices to assist shoppers.

A team player who stays calm under pressure will thrive. We’re looking for down-to-earth colleagues who take pride in product knowledge, are digitally confident, and

Competenze

• Frontline customer service experience preferred.
• Ability to work in a high-pressure retail environment.
• Digital tools proficiency with in-store apps.

Mansioni

• Assist customers in the Food department and answer product questions.
• Support stocking and price-checking as needed.
• Operate Sparks App to enhance the shopping experience.
• Work across different store areas as shifts require.

Conoscenze

Customer service

Teamwork

Digital tools

Strumenti

Sparks App

Descrizione del lavoro

All the Details

Work Pattern

• Tuesday 18:00-22:00
• Thursday 18:00-22:00
• Saturday 16:30-20:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas