Christmas - Customer Assistant FH&B - London Colney

Marks and Spencer; St Albans; Presencial; GBP 18 000 - 21 000; Tempo parcial

Resumo da oferta

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will be on the frontline, delivering style expertise and five-star service to customers in a fast-paced setting. A strong fashion sense and digital confidence with Sparks App and in-store devices will help enhance the customer journey.

You’ll work as part of a collaborative team, driving sales and contributing to our store’s transformation while maintaining high standards and a flexible approach to hours.

Qualificações

• Fashion-forward individuals with a passion for style and customer care.
• Proficient with digital tools and in-store tech to enhance the shopper experience.
• Strong team player who helps create a positive store atmosphere.

Responsabilidades

• Deliver style advice and five-star service to customers.
• Drive sales and grow our share in the style space.
• Be a resilient and confident brand ambassador for M&S.

Conhecimentos

Fashion sense

Digital skills

Customer service

Ferramentas

Sparks App

Descrição da oferta de emprego

All the details

Thu 1100-1730

Sat 1100-1730

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

#Christmas