Christmas - Customer Assistant - Fashion, Home and Beauty - Camberley

Marks and Spencer; Sandhurst; On-site; GBP 17,000 - 21,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor. Evening shifts are available, with flexibility across weekdays and weekends.

You will help customers discover on-trend products, drive sales, and act as a brand ambassador using Sparks App and in-store devices. This vibrant role suits fashion-forward, energetic individuals who thrive in a busy retail environment and enjoy

Qualifications

• Experience in customer-facing roles is preferred.
• Willingness to learn product knowledge and use digital tools.
• Strong communication and teamwork.

Responsibilities

• Deliver five-star service and fashion advice to customers.
• Drive sales and help customers discover on-trend products.
• Utilize Sparks App and in-store devices to enhance the customer experience.
• Maintain high standards of speed and accuracy in a fast-paced environment.
• Be a team player and contribute to a positive store atmosphere.

Skills

Customer service

Sales experience

Communication skills

Tools

Sparks App

In-store devices

Job description

All the details Tues 18:00-22:00
Wed 18:00-22:00
Fri 18:00-22:00
Sat 17:00-21:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head‑on.

This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today. #Christmas