Christmas - Customer Assistant - Fashion, Home & Beauty - Camberley

Marks and Spencer; Sandhurst; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service on the frontline, helping customers discover on-trend items. This role requires resilience, a confident brand presence, and a proactive approach to sales in a fast-paced environment.

You’ll utilise Sparks App and in-store devices to enhance the customer experience, stay flexible, and contribute to a positive store atmosphere as part of our transformation.

Qualifications

• passionate fashion-forward individuals who are ready to drive sales and help customers discover our most on-trend products.
• you'll be a resilient and confident brand ambassador who serves customers and sells our latest fashion items.
• being digitally confident is essential to utilise our Sparks App and in-store devices to enhance the customer experience.

Responsibilities

• Deliver style advice and five-star service on the shop floor.
• Drive sales and grow share in the fashion, home and beauty range.
• Serve customers, showcase latest items and maintain high store standards.

Skills

Customer service

Sales

Brand ambassador

Digital tools

Team player

Flexibility

Tools

Sparks App

In-store devices

Job description

All the details
Sun 10:30-16:30
Tues 10:00-18:00
Fri 09:00-17:00
Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job - it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?
#Christmas