Christmas – Customer Assistant – Fashion, Home & Beauty – Reading

Marks & Spencer Group; Reading; Sur place; GBP 12 000 - 15 000; Plein temps

Résumé du poste

Marks & Spencer is hiring a Customer Assistant in our Fashion, Home & Beauty section. You’ll play a vital frontline role delivering style advice and five-star service in a fast-paced retail environment.

Join a team that drives sales, welcomes digital tools like the Sparks App, and uses in-store devices to enhance the customer experience. Be ready to work flexible hours across two weeks of peak demand in December.

Qualifications

• Passionate, fashion-forward individuals ready to drive sales.
• Digital confidence using Sparks App and in-store devices.

Responsabilités

• Deliver style advice and five-star service in a fast-paced retail environment.
• Drive sales and grow share in the style space and help customers discover on-trend products.
• Operate in a high-demand environment, staying efficient and accurate when the shop is busy.

Outils

Sparks App

Description du poste

Week one -

Sunday - 1100-1900

Tuesday - 1100-1900

Wednesday - 1100-1900

Thursday - 1100-1900

Friday - 1100-1900

Week two -

Monday - 1100-1900

Tuesday - 1100-1900

Wednesday - 1100-1900

Thursday - 1100-1900

Saturday - 1100-1900

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.

Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.

Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.

Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

#Christmas