Christmas Customer Assistant – 16 Hours

Caledonia Park; Gretna; Remoto; GBP 12.000 - 18.000; Tempo parcial

Resumo da vaga

Join Marks & Spencer as a Customer Assistant in our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service on a frontline role that supports our transformation.

You’ll be a resilient, brand-ambitious team member helping customers discover our latest fashion items and drive sales in a high-demand environment. Being digitally confident is essential; you’ll use Sparks App and in-store devices to enhance the customer journey while maintaining high standards of speed and

Qualificações

• Customer-facing experience or passion for fashion and service.
• Comfort with using digital tools and devices in-store.

Responsabilidades

• Provide fashion and product guidance to customers.
• Drive sales and meet store targets in a fast-paced environment.
• Use Sparks App and in-store devices to enhance customer experience.
• Contribute to a positive and energetic store atmosphere.

Conhecimentos

Customer service

Retail sales

Descrição da vaga

Sunday- 14:00-18:00
Tuesday- 14:00-18:00
Friday- 14:00-18:00
Saturday- 14:00-18:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You’ll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

At M&S, our customers don’t wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.

Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.

Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.

Being a team player is crucial. You’ll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.

Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail – are you ready for it?