Christmas-Customer Assistant-Fashion, Home & Beauty-Bath Southgate

Marks and Spencer; Bath; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks and Spencer in Bath is hiring a Customer Assistant in our Fashion, Home & Beauty section to deliver stylish advice and five-star service on the shop floor. You’ll drive sales, showcase our latest fashion items, and act as a brand ambassador in a fast-paced frontline role.

Flexibility and digital confidence with Sparks App are key. This role is part of the frontline of fashion retail, offering opportunities to grow with the team while delivering excellent customer experiences in a busy

Qualifications

• Retail experience or strong interest in fashion and customer service.
• Comfortable working in a fast-paced environment.
• Willingness to use digital tools to enhance the customer experience.

Responsibilities

• Operate in a high-demand retail environment, delivering quick, friendly service.
• Be digitally confident; use Sparks App and in-store devices to assist customers.
• Maintain high standards of presentation, speed and accuracy under pressure.
• Be a team player, contributing to a positive store atmosphere and supporting colleagues.
• Be flexible and ready to work where you are needed, including varying shifts.

Tools

Sparks App

Job description

All the details

Week 1:

Mon 12:00-20:00
Tue 12:00-20:00
Wed 12:00-20:00
Thur 12:00-20:00
Sat 11:00-19:00

Week 2:
Sun 8:00-16:00
Tue 12:00-20:00
Wed 12:00-20:00
Thur 12:00-20:00
Fri 12:00-20:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

#Christmas