Christmas - Customer Assistant - Fashion, Home & Beauty - Chichester

MARKS&SPENCER; Chichester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant for the Fashion, Home & Beauty section. You will deliver style advice and five-star service on the shop floor, helping customers discover our latest fashion items.

Join a fast-paced, brand-led team where digital tools like the Sparks App and in-store devices are used to enhance the customer experience, while maintaining high standards and working collaboratively with colleagues across shifts.

Qualifications

• Customer-focused frontline role in fashion, home & beauty.
• Able to stay composed in a high-demand environment.
• Comfortable using digital tools to assist customers.

Responsibilities

• Drive sales and help customers discover products.
• Act as a brand ambassador and provide five-star service.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Maintain high standards with speed and accuracy.
• Be a team player and support store colleagues.
• Move flexibly to where you're needed.

Skills

Customer service mindset

Digital literacy

Flexibility

Team player

Tools

Sparks App

In-store devices

Job description

Monday 08:00 -12:00

Wednesday 08:00 -12:00

Thursday 07:00-11:00

Saturday 07:00-11:00

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.

#Christmas