Christmas - Customer Assistant - Fashion Home & Beauty - Bath Southgate

MARKS&SPENCER; Bath; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in Bath is hiring a Customer Assistant for our Fashion, Home & Beauty section to deliver style advice and five-star service. You’ll drive sales, be a confident brand ambassador, and thrive in a fast-paced retail environment.

You’ll use Sparks App and in-store devices to enhance the customer experience, stay adaptable, and contribute to our store’s transformation.

Qualifications

• Being digitally confident is essential.
• You'll drive sales and deliver five-star service.
• You'll be a resilient and confident brand ambassador.

Responsibilities

• Drive sales and grow share in the style space.
• Help customers discover fashion items.
• Provide five-star frontline service in a fast-paced retail environment.

Skills

Digital literacy

Customer service

Sales

Teamwork

Tools

Sparks App

In-store devices

Job description

Monday 10:00-16:00

Tuesday 10:00-16:00

Wednesday 10:00-16:00

Thurday 10:00-16:00

Friday 10:00-16:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.

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