Christmas - Operations Assistant - Backstage -Talbot Green

Marks & Spencer Plc; Llantrisant; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer Plc in Wales is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. This is a physically demanding, high-intensity role that keeps our stores running like clockwork.

You’ll be fast, focused, and ready to roll your sleeves up to help stock deliveries and shop-floor readiness. You’ll manage stock and deliveries, use digital tools to track availability, and work across store teams to keep products moving with urgency and accuracy.

Qualifications

• Must be 18+ due to health and safety legislation.
• Flexibility to work across store areas and irregular hours.
• Willing to work up to full-time hours during peak weeks.

Responsibilities

• Manage stock and deliveries to keep shelves full and available.
• Carry out behind-the-scenes tasks to ensure store readiness and smooth operations.
• Work with colleagues across the store to maintain flow, availability and accuracy of products.

Skills

Stock management

Delivery coordination

Digital tools proficiency

Teamwork

Job description

WK1
Sun 14:00-21:00
Tues 15:00-22:00
Thurs 15:00-22:00
Fri 15:00-22:00

WK2
Sun 14:00-21:00
Tues 15:00-22:00
Wed 15:00-22:00
Thurs 15:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.