Chocolate Making Host: Live Demos, Guest Joy & Chocolate Magic

Merlin; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Monthly bonus

Retail discount

LEGO discount

Merlin Magic Pass

Cinema tickets discount

Job summary

Merlin's Cadbury World is seeking a Chocolate Making Host to join the Sweetest Team. You will be involved in live demonstrations, assist in production, and help guests in the Have a Go zone, delivering friendly service and high standards.

You should enjoy engaging with large groups, stay energized in guest-facing areas, and maintain health and safety as a priority. Training will be provided to ensure world-class guest experiences.

Qualifications

• Working in a fast past customer facing environment.
• Working with large groups of people.

Responsibilities

• Be the face of Cadbury World, welcoming all guests and ensuring that they all leave having had a memorable experience that will last a lifetime.
• Manage all attraction queue lines efficiently, use microphones and maintain a consistently positive attitude.
• Look after and maintain operational assets such as radios, microphones, ticket scanners, till equipment and queue line barriers, treating them as if they were your own.
• Celebrate success with the team at every available opportunity, have open and honest communication with fellow colleagues and managers offering support to all of those around you.
• Arrive to work punctually, ready to work in all weathers with your uniform correct and well kept.
• Work across all parts of the operations function daily, striving for world class standards and regularly feeding back new ideas and initiatives to the department management team.
• Use initiative while on position to ensure stock levels and cleanliness standards are always maintained.

Skills

Fast-paced environment

Large groups

Job description

Merlin's Cadbury World is seeking a Chocolate Making Host to join the Sweetest Team. You will be involved in live demonstrations, assist in production, and help guests in the Have a Go zone, delivering friendly service and high standards.

You should enjoy engaging with large groups, stay energized in guest-facing areas, and maintain health and safety as a priority. Training will be provided to ensure world-class guest experiences.