Chocolate Making Host - Live Demos & Guest Delight

Merlin Entertainments; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Monthly bonus based on customer-satist

25% discount in our retail shops and?

40% off LEGO online

Merlin Magic Pass - free tickets to at

Job summary

Merlin Entertainments at Cadbury World in Birmingham is seeking a Chocolate Making Host to bring joy and chocolate magic to guests through live demonstrations, production assistance and Have a Go activities.

You’ll be the friendly face of Cadbury World, ensuring safety and high standards while engaging large groups and delivering memorable guest experiences. Full training provided; the role is on-site, with a friendly team and excellent staff benefits.

Qualifications

• Fast-paced customer-facing environment experience.
• Experience working with large groups of people.

Responsibilities

• Be the face of Cadbury World, welcoming guests and ensuring a memorable experience.
• Manage attraction queue lines efficiently using microphones and maintain a positive attitude.
• Look after and maintain operational assets (radios, microphones, ticket scanners, till equipment, queue barriers).
• Celebrate team successes and support colleagues and managers with open communication.

Skills

Customer service

Crowd management

Job description

Merlin Entertainments at Cadbury World in Birmingham is seeking a Chocolate Making Host to bring joy and chocolate magic to guests through live demonstrations, production assistance and Have a Go activities.

You’ll be the friendly face of Cadbury World, ensuring safety and high standards while engaging large groups and delivering memorable guest experiences. Full training provided; the role is on-site, with a friendly team and excellent staff benefits.